Shipping Policy

Shipping Policy | Bharat Kirana Wholesale

Effective Date: 08-05-2025

At Bharat Kirana Wholesale, we specialize in instant grocery delivery — getting essentials to your doorstep in under 30 minutes. Our goal is to make your daily shopping faster, more convenient, and stress-free.

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1. Delivery Speed

Instant Delivery: Orders are delivered within 30 minutes of placing the order in eligible service areas.

Availability: This service is currently active in select cities. Delivery speed may vary slightly based on traffic, weather, or high-demand hours.

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2. Delivery Hours

We operate 7 days a week

Delivery hours: 7:00 AM to 10:00 PM (may vary by location)

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3. Delivery Charges

Free delivery on minimum order value (displayed during checkout)

A small delivery fee may apply on low-value or peak-time orders

All charges are clearly shown before confirming the order

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4. Order Tracking

Once you place an order, you’ll receive live updates via SMS or WhatsApp

Our system auto-assigns the nearest delivery rider to ensure fastest fulfillment

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5. Delivery Areas

Currently available in [Insert City Name/s like Rajahmundry, etc.]

You can check availability by entering your PIN code at checkout

We are expanding rapidly — follow us to get notified when we launch in your area!

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6. Failed Deliveries

Riders will attempt to contact you if you're unavailable

If the order fails due to wrong address or unreachable contact, it will be canceled, and redelivery may incur extra charges

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7. Issues with Orders

If any item is:

Missing, damaged, or expired — contact us within 2 hours of delivery

Share your order ID and a photo/video to groosoindia@gmail.com for a quick resolution

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8. Contact & Support

Bharat Kirana Wholesale

Email: groosoindia@gmail.com

Phone: 7799939696

Based in: Rajahmundry, Andhra Pradesh – 533101